Details
Category: Community Resources
The Consumer Action Handbook is a free resource guide that provides general information on shopping for goods and services and tips about your consumer rights. The Handbook has information to help you file a complaint about a purchase and includes a sample complaint letter that you can use and send to a company.
It also includes a consumer assistance directory, with contact information for consumer protection offices in government agencies, and customer service departments at many national corporations.
The Consumer Information Catalog lists approximately 200 free and low-cost publications available to you from various federal agencies. The publications cover topics such as money, health, employment, housing, federal programs, education and travel.
Consumer Action Handbook
Downloads:
Consumer Action Handbook Information Video HOT
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Consumer Action Handbook HOT
Consumer Action Handbook - Spanish HOT
Banking
Car Buying And Maintenance
Credit
Employment
Financing Your Education
Food and Grocery Shopping
Going Green
Health Care
Housing
Insurance
Internet
Investing
Privacy Protection and Identity Theft
Phones
Shopping from Home
Telemarketing and Unwanted Mail
Televisions
Travel
Utilities
Wills and Funerals
You can also order a print copy, explore the interactive version, or download it by section.
All items are free to view, share, and download.
Public Downloads - Español (Spanish)
When available, we provide all our content with a Spanish version in our public download section . You can find additional material from sources listed in all our articles.
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Consumer Action Handbook Information Video 
Consumer Action Handbook 
10 Tips for Better Credit Infographic 
Consumer Action Handbook- National Consumer Protection Video 