The Consumer Action Handbook is a free resource guide that provides general information on shopping for goods and services and tips about your consumer rights. The Handbook has information to help you file a complaint about a purchase and includes a sample complaint letter that you can use and send to a company.

It also includes a consumer assistance directory, with contact information for consumer protection offices in government agencies, and customer service departments at many national corporations.

The Consumer Information Catalog lists approximately 200 free and low-cost publications available to you from various federal agencies. The publications cover topics such as money, health, employment, housing, federal programs, education and travel.

Consumer Action Handbook

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Consumer Action Handbook Information Video HOT

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Consumer Action Handbook HOT
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Consumer Action Handbook - Spanish HOT
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You can also order a print copy, explore the interactive version, or download it by section.

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Public Downloads - Español (Spanish)

When available, we provide all our content with a Spanish version in our public download section. You can find additional material from sources listed in all our articles.

Download Consumer Activities, Information and Resources

Download Consumer Activities, Information and Resources

Are You Too Young To Read This
DownloadSize 534.08 KB

Consumer Action Handbook - Spanish HOT
DownloadSize 2.06 MB

Consumer Action Handbook Information Video HOT
DownloadSize 4.69 MB

Consumer Action Handbook HOT
DownloadSize 3.55 MB

Consumer Affairs
DownloadSize 68.55 KB

Consumer Information Catalog HOT
DownloadSize 347.57 KB

Earn Save and Spend
DownloadSize 117 KB

Free Annual Credit Report Information HOT
DownloadSize 238.66 KB

Free Repair Manuals
DownloadSize 77.3 KB

Holiday Toy Safety HOT
DownloadSize 3.33 MB

Identifying Needs and Wants
DownloadSize 217.8 KB

Kids Online Safety
DownloadSize 658.75 KB

Product Safety
DownloadSize 144.25 KB

Read the Fine Print
DownloadSize 123.19 KB

Consumer Stuff for Kids a Teaching and Learning Resource
DownloadSize 6.16 MB

Warranties
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You Are Here Poster
DownloadSize 1.93 MB

AAA Green Car Guide
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Free Computer Basics Tutorials
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Free Computer Basics Tutorials
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Free Internet Tutorials
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Free Internet Tutorials
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Free Microsoft Office Tutorials
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Free Microsoft Office Tutorials
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Free Technology Buying Guide Tutorials
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Free Technology Buying Guide Tutorials
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Ultimate Chart of Computer Connectors and Ports
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Ultimate Chart of Computer Connectors and Ports
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10 Tips for Better Credit Infographic
DownloadSize 1.85 MB

Consumer Action Internet Safety Lesson Plan and Activities
DownloadSize 305.16 KB

Consumer Action Handbook- National Consumer Protection Video
DownloadSize 3.78 MB

Story of Stuff Fact Sheet
DownloadSize 147.64 KB

Download Consumer Literacy for Kids Activities

Download Consumer Literacy for Kids Activities

10 Things You Can Do to Avoid Fraud - Spanish
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10 Things You Can Do to Avoid Fraud
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About the FTC Fact Sheet
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Ad Hype True or False Federal Trade Commission
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Ad Library Fictional Sample Choco Crunch n' Good Cereal Package
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Admongo Banner Logo 250x250
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Admongo Banner Sleuth Badge 336x280
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Admongo Bookmark
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Admongo Flyer 8.5x11
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Admongo FTC Bonus Activies Family Handouts Packet
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Admongo FTC Lesson Plans Student Worksheets Packet
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Admongo Logo Building
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Admongo Poster 1
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Admongo Poster 2
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Admongo Video Ad Techniques Federal Trade Commission
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Admongo Video In Action Federal Trade Commission
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Admongo Video Introduction for Teachers Federal Trade Commission
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Admongo Video What is the Message Federal Trade Commission
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Admongo Video What is the Purpose of this Ad Federal Trade Commission
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Admongo Video Who is Responsible Federal Trade Commission
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Admongo Wallpaper 1024x768
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Be a Smart Shopper Best Buy Activity Worksheets
DownloadSize 2.63 MB

Consumer Action Internet Safety Lesson Plan and Activities
DownloadSize 306.66 KB

Consumer Stuff for Kids a Teaching and Learning Resource
DownloadSize 6.16 MB

FTC Scavenger Hunt
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FTC Promote Your School
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FTC Student Worksheet
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FTC Track Your Ads
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Admongo Online Ads
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Admongo Other Ads
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Admongo Print Ads
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